Privacy Policy

Last updated: January 2024

Introduction

CompareWise Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.

Information We Collect

Information You Provide

  • Contact form submissions (name, email, message content)
  • Email communications you send to us

Information Collected Automatically

  • Browser type and version
  • Operating system
  • Pages visited and time spent on site
  • Referring website
  • IP address (anonymized)

Cookies and Local Storage

We use cookies and local storage for:

  • Remembering your cookie consent preferences
  • Improving website functionality
  • Analyzing site usage (if analytics are implemented)

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

How We Use Your Information

  • Responding to your inquiries and contact form submissions
  • Improving our website and user experience
  • Analyzing website usage patterns
  • Complying with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only:

  • With service providers who help operate our website
  • When required by law or legal process
  • To protect our rights or the safety of others

External Links

Our website contains links to external websites. When you click these links, you leave our site and are subject to the privacy policies of the destination websites. We are not responsible for the privacy practices of external sites.

Data Security

We implement appropriate security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

  • Contact form submissions: Retained for 2 years or until resolved
  • Website analytics data: Retained for 26 months
  • Cookie preferences: Stored locally until cleared by user

Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing
  • Data portability
  • Withdraw consent

Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

Contact Us

For privacy-related questions, contact us at:

Email: [email protected]
Address: CompareWise Ltd, 123 Comparison Street, London EC2A 4BX, United Kingdom